Question Guide

welcome to alpha gold

Ideas and breakthroughs fueled by years of total experience.

In determining what matters most to operate in a sustainable manner, we view ourselves as part of several systems — economic, social, and natural. Even more fundamentally, we focus on connections between people, companies, and the communities where we operate as an asset manager.

Who are you?

We're a Gold mining company investment company open to investors with competitive advantages including our experienced team of investment professionals, a global platform and a unifying investment philosophy that is complemented by a set of core business principles.

Are you a legally registered company?

Yes, we legally registered in Hong Kong with company number 2739616 and office address Delta House, Unit 03-08, 12/F, 3 On Yiu St, Sha Tin, Hong Kong.

Which markets do you operate in?

We operate tradings and investments in the Gold mining markets.

How can I invest with you?

To make a investment fill and submit the form in the signup page to create your account. Once you are signed up, you can make your first deposit in your dashboard.

 

What are your operating currencies?

We process transactions, deposits and withdrawals using Bitcoin, Etherum, PM, Payeer and USDT TRC20.

How long does it take for my deposit to be added to my account?

Your account will be updated after 3 confirmations on the Blockchain.

How can I change my e-mail address or password?

Log into your account and click on the "Account Information". You can change your e-mail address and password there.

How can I process a withdrawal?

Login to your account dashboard, navigate to the Withdrawal area of your account to process your withdrawal.

 

What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my withdrawal account?

No, profits are gathered on your online account with us and you can withdraw them anytime.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your account balance. Simply login into your dashboard and click on Deposit and select Deposit from Account Balance.

After I make a withdrawal request, when will the funds be available on my withdrawal account?

Funds are usually available immediately.

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

Do you operate a referral offer?

Yes we do. You earn 5% direct referral on the 1st generation, 2% Second generation and 1% third generation on every invested referral you make with your link.